Privacy Policy – How Rajabaji Protects Your Information

1. Overview

This privacy policy explains how rajabaji collects, processes, stores, and protects your personal information when you use our platform. We understand that trusting an online platform with your personal data is a big deal, especially in Bangladesh where concerns about data misuse are very real. That is why rajabaji has built its entire data handling process around transparency and security.

By creating an account or using any part of the rajabaji platform, you consent to the practices described in this privacy policy. If you do not agree with how we handle data, we ask that you do not use the platform. We encourage you to read this policy carefully and reach out to our support team if anything is unclear.

2. Data We Collect

Rajabaji collects different types of information depending on how you interact with the platform. Here is a clear breakdown of what we gather:

• Account information: When you register on rajabaji, we collect your name, email address, date of birth, and contact details. This is necessary to create and manage your account.
• Identity verification documents: To comply with regulations and prevent fraud, rajabaji may ask for copies of your government-issued ID, proof of address, or payment method verification.
• Transaction data: Every deposit, withdrawal, and transfer you make on rajabaji is recorded. This includes the amount, date, time, and payment method used.
• Gameplay data: We record your gaming activity on rajabaji, including games played, wagers placed, outcomes, and session duration.
• Device and technical data: When you access rajabaji, we automatically collect information about your device, browser type, operating system, IP address, and general location.
• Communication records: If you contact rajabaji support, we keep records of those conversations to improve our service and resolve any disputes.

3. How We Use Your Data

Rajabaji uses your personal data for specific, legitimate purposes. We do not collect data for the sake of collecting it. Every piece of information serves a clear function:

• To create, maintain, and secure your rajabaji account.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To verify your identity and comply with legal requirements, including age verification and anti-money laundering regulations.
• To provide customer support and respond to your enquiries about rajabaji services.
• To detect and prevent fraud, cheating, and other prohibited activities on the rajabaji platform.
• To improve the rajabaji platform, including game performance, user interface, and overall user experience.
• To send you important account notifications, such as security alerts, policy updates, and transaction confirmations.

Rajabaji does not use your personal data for purposes unrelated to the operation of the platform. We do not sell your information to advertisers or third-party marketing companies. Your data stays within the rajabaji ecosystem.

4. Data Sharing

Rajabaji does not sell, rent, or trade your personal information. However, there are limited circumstances where we may share data with third parties:

• Payment processors: To handle your deposits and withdrawals, rajabaji shares necessary transaction data with our payment partners. These partners are bound by strict confidentiality agreements.
• Regulatory authorities: If required by law, rajabaji may disclose your information to regulatory bodies or law enforcement agencies.
• Service providers: We work with trusted technology partners who help us operate the rajabaji platform. These providers only access data that is necessary for their specific function and are contractually obligated to protect it.
• Legal proceedings: If rajabaji is involved in a legal dispute, we may be required to disclose relevant user data as part of the legal process.

In all cases, rajabaji ensures that any third party receiving your data is held to the same privacy and security standards that we maintain internally.

5. Data Security

Protecting your data is one of the top priorities at rajabaji. We use industry-standard security measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of all data transmitted between your device and the rajabaji servers using secure protocols.
• Secure storage of personal data on protected servers with restricted access controls.
• Regular security audits and vulnerability assessments of the rajabaji platform.
• Employee access to personal data is limited to those who need it to perform their job functions, and all staff are trained on data protection practices.

While rajabaji takes every reasonable precaution, no system is completely immune to security threats. We encourage you to protect your own account by using a strong password, enabling any available security features, and never sharing your login credentials with others.

6. Cookies

Rajabaji uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you and remember your preferences. Here is how rajabaji uses cookies:

• Essential cookies: These are necessary for the rajabaji platform to function properly. They handle things like keeping you logged in and processing transactions securely.
• Performance cookies: These help us understand how users interact with rajabaji so we can identify areas for improvement. They collect anonymous usage data.
• Preference cookies: These remember your settings and preferences on rajabaji, such as language and display options, so you do not have to set them every time you visit.

You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the rajabaji platform.

7. Data Retention

Rajabaji retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable laws and regulations. Transaction records and identity verification documents may be retained for longer periods to comply with financial regulations and to resolve any potential disputes.

If you close your rajabaji account, we will delete or anonymise your personal data within a reasonable timeframe, unless we are legally required to retain it. You can request information about the data we hold about you at any time by contacting our support team.

8. Your Rights

As a rajabaji user, you have certain rights regarding your personal data:

• Access: You can request a copy of the personal data rajabaji holds about you.
• Correction: If any of your data is inaccurate or incomplete, you can ask rajabaji to correct it.
• Deletion: You can request that rajabaji delete your personal data, subject to any legal obligations we may have to retain certain information.
• Objection: You can object to certain types of data processing if you believe rajabaji does not have a legitimate basis for it.

To exercise any of these rights, contact the rajabaji support team. We will respond to your request within a reasonable timeframe and may ask you to verify your identity before processing the request.

9. Contact Us

If you have any questions, concerns, or requests related to this privacy policy or how rajabaji handles your personal data, please get in touch with our team. We are committed to addressing your privacy concerns promptly and transparently.

You can reach the rajabaji privacy team at: [email protected]

We aim to respond to all privacy-related enquiries within 48 hours. For urgent account security matters, please contact rajabaji support directly through the platform.